Our festivals are committed to making the events accessible to everyone. The festival is held outdoors.  There are sometimes great distances between stages. There will be a special viewing area at the main stages for those with mobility limitations. An access center will be set up next to the info booth at both entrances to assist at the event.  The Access Centers are staffed continuously by professionally trained staff who can answer all questions.


Accessibility FAQs

WHAT DOES THE FESTIVAL PROVIDE?
  • Seated ADA viewing platforms-See below for more details
  • ADA Accessible restrooms
  • Private ADA personal hygiene area
  • Mobility-device charging and storage
  • Chilled medication storage (ice chest only)
  • Hydration
  • Family services (changing/feeding)
  • Event Information (also in Braille and large print as requested)
  • American Sign Language Interpreters (select sets based on requests)
  • A place to sit and relax and escape the elements as needed
HOW DO I ACCESS THE VIEWING AREA(S)?

When you enter the festival grounds, visit the access center to obtain a wristband allowing access to the dedicated viewing area. All passes to the festival are general admission or VIP, purchasing an accessible ticket is not necessary. The Accessible Viewing Areas are located in GA sections.

The wristband does NOT guarantee a spot in these areas and is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf and Hard of Hearing areas. The accessibility wristband is non-transferable. Please note that the viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform. Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.

Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf/Hard of Hearing. Please visit the Access Center for a map of the festival grounds.

WHAT SERVICES DO YOU PROVIDE FOR DEAF/HARD OF HEARING PATRONS?

Patrons with mobility impairments or Deaf/Hard of Hearing patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus ONE companion is eligible to enter the accessible viewing areas. The accessibility wristband is non-transferrable.

IF I AM IN WHEELCHAIR, CAN I GET AROUND?

The Festival is wheelchair accessible but is a large venue with great distances between activities and attractions. It is outdoors and across city streets and pathways. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.

The Festival does not provide personal care, golf cart rides, or push services of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis.

Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.
Accessible portable toilets are available at the ends of each bank of portable toilets throughout the festival venue.

ARE SERVICE ANIMALS ALLOWED?

Pets are not allowed within the Festival grounds. However, service animals, which have been trained to provide assistance to an individual with a disability, are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal. Please enter through the accessible lane at either entrance for assistance.

CAN I BRING PRESCRIPTIONS OR SPECIAL DIETARY FOODS?

Outside food and drink are not allowed inside the Festival, but if a patron has special medical dietary restrictions, enough food for the one person for the day will be allowed. Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name.

Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the Medical Tent. Please do not dispose of these items in other trash bins at the Festival.

IS THERE ADA PARKING?
There is designated ADA parking in both the General and Premium parking lots. Vehicles will need both their advanced purchase parking pass along with a valid government issued ADA placard or license plate to park in these designated ADA areas within the General and Premium Parking lots. 
For day of show sales, ADA parking will be in Lot 1. Fans parking in Lot 1 will enter the festival at the Turn 1 entrance.  
There will be an ADA parking shuttle available in Lot 4 (Day of Show Parking), Lot 1 (Day of Show Parking), and Lot 6 (Advance Sales General & Premium Parking). 
Lot 4 travels to Lot 1 (outside of track)
Thursday & Friday – 12:00PM – 12:45AM
Saturday & Sunday – 11:30AM – 12:45AM
Lot 1 travels to Turn 1 Gate
Thursday & Friday – 12:00PM – 12:45AM
Saturday & Sunday – 11:30AM – 12:45AM
Lot 6 travels to Turn 2 Gate
Thursday & Friday – 12:00PM – 12:45AM
Saturday & Sunday – 11:30AM – 12:45AM
IS THERE ADA CAMPING?

Yes, Welcome To Rockville is committed to making the events accessible to everyone and there will be accessible campsites available. ADA Accessible showers will be available within camping. Please email access@welcometorockville.com with your request so we can be prepared for your arrival.

ADDITIONAL QUESTIONS ABOUT OUR ADA ACCESS & ACCOMMODATIONS?

If you have any ADA related questions, feel free to reach out to access@welcometorockville.com.

Connect with our community on our DWP ADA Facebook Group.